For Escalated invoices, show more details on the escalation itself with escalation actions (remove, for example)
Link to the escalation detail and/or terminate an escalation from the invoice detail view.
Be able to manually send escalation emails that are pending or have been terminated.
Add an "Include inactive invoices" as a setting for the calculation of the "not escalated" formula
On the paused escalations screen, it is only showing me the escalations that I went in and manually terminated.